TERMS OF SERVICE & PRIVACY POLICY
WE’VE UPDATED OUR PRIVACY POLICY IN PREPARATION FOR THE EU’S NEW DATA PRIVACY LAW, THE GENERAL DATA PROTECTION REGULATION (GDPR).

EFFECTIVE DATE MAY 24, 2018
THIS PRIVACY POLICY DESCRIBES HOW YOUR PERSONAL INFORMATION IS COLLECTED, USED, AND SHARED WHEN YOU VISIT OR MAKE A PURCHASE FROM WWW.LITTLEPINETOYS.COM.

PERSONAL INFORMATION WE COLLECT
WHEN YOU VISIT THE SITE, WE AUTOMATICALLY COLLECT CERTAIN INFORMATION ABOUT YOUR DEVICE, INCLUDING INFORMATION ABOUT YOUR WEB BROWSER, IP ADDRESS, TIME ZONE, AND SOME OF THE COOKIES THAT ARE INSTALLED ON YOUR DEVICE. ADDITIONALLY, AS YOU BROWSE THE SITE, WE COLLECT INFORMATION ABOUT THE INDIVIDUAL WEB PAGES OR PRODUCTS THAT YOU VIEW, WHAT WEBSITES OR SEARCH TERMS REFERRED YOU TO THE SITE, AND INFORMATION ABOUT HOW YOU INTERACT WITH THE SITE. WE REFER TO THIS AUTOMATICALLY-COLLECTED INFORMATION AS “DEVICE INFORMATION”.

WE COLLECT DEVICE INFORMATION USING THE FOLLOWING TECHNOLOGIES- “COOKIES” ARE DATA FILES THAT ARE PLACED ON YOUR DEVICE OR COMPUTER AND OFTEN INCLUDE AN ANONYMOUS UNIQUE IDENTIFIER. FOR MORE INFORMATION ABOUT COOKIES, AND HOW TO DISABLE COOKIES, VISIT HTTP://WWW.ALLABOUTCOOKIES.ORG.- “LOG FILES” TRACK ACTIONS OCCURRING ON THE SITE, AND COLLECT DATA INCLUDING YOUR IP ADDRESS, BROWSER TYPE, INTERNET SERVICE PROVIDER, REFERRING/EXIT PAGES, AND DATE/TIMESTAMPS.- “WEB BEACONS”, “TAGS”, AND “PIXELS” ARE ELECTRONIC FILES USED TO RECORD INFORMATION ABOUT HOW YOU BROWSE THE SITE.ADDITIONALLY, WHEN YOU MAKE A PURCHASE OR ATTEMPT TO MAKE A PURCHASE THROUGH THE SITE, WE COLLECT CERTAIN INFORMATION FROM YOU, INCLUDING YOUR NAME, BILLING ADDRESS, SHIPPING ADDRESS, PAYMENT INFORMATION (INCLUDING CREDIT CARD NUMBER), EMAIL ADDRESS, AND PHONE NUMBER. WE REFER TO THIS INFORMATION AS “ORDER INFORMATION”.WHEN WE TALK ABOUT “PERSONAL INFORMATION” IN THIS PRIVACY POLICY, WE ARE TALKING BOTH ABOUT DEVICE INFORMATION AND ORDER INFORMATION.

HOW DO WE USE YOUR PERSONAL INFORMATION?

WE USE THE ORDER INFORMATION THAT WE COLLECT GENERALLY TO FULFILL ANY ORDERS PLACED THROUGH THE SITE (INCLUDING PROCESSING YOUR PAYMENT INFORMATION, ARRANGING FOR SHIPPING, AND PROVIDING YOU WITH INVOICES AND/OR ORDER CONFIRMATIONS). ADDITIONALLY, WE USE THIS ORDER INFORMATION TO:
- COMMUNICATE WITH YOU;
- SCREEN OUR ORDERS FOR POTENTIAL RISK OR FRAUD; AND
- WHEN IN LINE WITH THE PREFERENCES YOU HAVE SHARED WITH US, PROVIDE YOU WITH INFORMATION OR ADVERTISING RELATING TO OUR PRODUCTS OR SERVICES.
WE USE THE DEVICE INFORMATION THAT WE COLLECT TO HELP US SCREEN FOR POTENTIAL RISK AND FRAUD (IN PARTICULAR, YOUR IP ADDRESS), AND MORE GENERALLY TO IMPROVE AND OPTIMIZE OUR SITE (FOR EXAMPLE, BY GENERATING ANALYTICS ABOUT HOW OUR CUSTOMERS BROWSE AND INTERACT WITH THE SITE, AND TO ASSESS THE SUCCESS OF OUR MARKETING AND ADVERTISING CAMPAIGNS).

SHARING YOUR PERSONAL INFORMATION
WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES TO HELP US USE YOUR PERSONAL INFORMATION, AS DESCRIBED ABOVE. FOR EXAMPLE, WE USE SQUARESPACE TO POWER OUR ONLINE STORE--YOU CAN READ MORE ABOUT HOW SQUARESPACE USES YOUR PERSONAL INFORMATION HERE: HTTPS://WWW.SQUARESPACE.COM/PRIVACY. WE ALSO USE GOOGLE ANALYTICS TO HELP US UNDERSTAND HOW OUR CUSTOMERS USE THE SITE -- YOU CAN READ MORE ABOUT HOW GOOGLE USES YOUR PERSONAL INFORMATION HERE: HTTPS://WWW.GOOGLE.COM/INTL/EN/POLICIES/PRIVACY/. YOU CAN ALSO OPT-OUT OF GOOGLE ANALYTICS HERE: HTTPS://TOOLS.GOOGLE.COM/DLPAGE/GAOPTOUT.
FINALLY, WE MAY ALSO SHARE YOUR PERSONAL INFORMATION TO COMPLY WITH APPLICABLE LAWS AND REGULATIONS, TO RESPOND TO A SUBPOENA, SEARCH WARRANT OR OTHER LAWFUL REQUEST FOR INFORMATION WE RECEIVE, OR TO OTHERWISE PROTECT OUR RIGHTS.

BEHAVIOURAL ADVERTISING
AS DESCRIBED ABOVE, WE USE YOUR PERSONAL INFORMATION TO PROVIDE YOU WITH TARGETED ADVERTISEMENTS OR MARKETING COMMUNICATIONS WE BELIEVE MAY BE OF INTEREST TO YOU. FOR MORE INFORMATION ABOUT HOW TARGETED ADVERTISING WORKS, YOU CAN VISIT THE NETWORK ADVERTISING INITIATIVE’S (“NAI”) EDUCATIONAL PAGE AT HTTP://WWW.NETWORKADVERTISING.ORG/UNDERSTANDING-ONLINE-ADVERTISING/HOW-DOES-IT-WORK.YOU CAN OPT-OUT OF TARGETED ADVERTISING BY USING THE LINKS BELOW:
- FACEBOOK: HTTPS://WWW.FACEBOOK.COM/SETTINGS/?TAB=ADS
- GOOGLE: HTTPS://WWW.GOOGLE.COM/SETTINGS/ADS/ANONYMOUS
- BING: HTTPS://ADVERTISE.BINGADS.MICROSOFT.COM/EN-US/RESOURCES/POLICIES/PERSONALIZED-ADS
ADDITIONALLY, YOU CAN OPT-OUT OF SOME OF THESE SERVICES BY VISITING THE DIGITAL ADVERTISING ALLIANCE’S OPT-OUT PORTAL AT HTTP://OPTOUT.ABOUTADS.INFO/.

CONSUMER INFORMATION AND THE RIGHT OF WITHDRAWAL

SINCE OUR TOYS ARE PERSONALISED AND MADE TO ORDER OUR CUSTOMERS ARE EXCLUDED FROM THE RIGHT TO CANCEL ORDERS AND RETURNS BY EUROPEAN UNION LAW THAT STATES: SECTION 28(1)(B) OF THE CCRs EXCLUDES “THE SUPPLY OF GOODS MADE TO THE CONSUMERS SPECIFICATIONS OR CLEARLY PERSONALISED” FROM THE RIGHT TO CANCEL.

DO NOT TRACK
PLEASE NOTE THAT WE DO NOT ALTER OUR SITE’S DATA COLLECTION AND USE PRACTICES WHEN WE SEE A DO NOT TRACK SIGNAL FROM YOUR BROWSER.

YOUR RIGHTS
IF YOU ARE A EUROPEAN RESIDENT, YOU HAVE THE RIGHT TO ACCESS PERSONAL INFORMATION WE HOLD ABOUT YOU AND TO ASK THAT YOUR PERSONAL INFORMATION BE CORRECTED, UPDATED, OR DELETED. IF YOU WOULD LIKE TO EXERCISE THIS RIGHT, PLEASE CONTACT US THROUGH THE CONTACT INFORMATION BELOW.ADDITIONALLY, IF YOU ARE A EUROPEAN RESIDENT WE NOTE THAT WE ARE PROCESSING YOUR INFORMATION TO FULFILL CONTRACTS WE MIGHT HAVE WITH YOU (FOR EXAMPLE IF YOU MAKE AN ORDER THROUGH THE SITE), OR OTHERWISE TO PURSUE OUR LEGITIMATE BUSINESS INTERESTS LISTED ABOVE. ADDITIONALLY, PLEASE NOTE THAT YOUR INFORMATION WILL BE TRANSFERRED OUTSIDE OF EUROPE, INCLUDING TO CANADA AND THE UNITED STATES.

DATA RETENTION
WHEN YOU PLACE AN ORDER THROUGH THE SITE, WE WILL MAINTAIN YOUR ORDER INFORMATION FOR OUR RECORDS UNLESS AND UNTIL YOU ASK US TO DELETE THIS INFORMATION.

CHANGES
WE MAY UPDATE THIS PRIVACY POLICY FROM TIME TO TIME TO REFLECT, FOR EXAMPLE, CHANGES TO OUR PRACTICES OR FOR OTHER OPERATIONAL, LEGAL OR REGULATORY REASONS.

CONTACT US
FOR MORE INFORMATION ABOUT OUR PRIVACY PRACTICES, IF YOU HAVE QUESTIONS, OR IF YOU WOULD LIKE TO MAKE A COMPLAINT, PLEASE CONTACT US BY E‑MAIL AT LITTLEPINETOYS@GMAIL.COM.

PURCHASE FOR PERSONAL USE ONLY
YOU MAY PURCHASE LITTLE PINE TOYS PRODUCTS FOR PERSONAL USE ONLY AND NOT WITH THE INTENTION OF RESALE. BY PLACING YOUR ORDER, YOU ARE CERTIFYING THAT YOU ARE PURCHASING PRODUCTS FOR PERSONAL USE ONLY. WE RESERVE THE RIGHT TO REFUSE ORDERS FOR ANY REASON WITHOUT EXPLANATION.

PURCHASE PRICE
PRICES ARE IN EUROS (EUR) AND INCLUDE VAT. PRICES ARE VALID AT THE TIME OF THE CONCLUSION OF THE PURCHASE AGREEMENT.THE PURCHASE AGREEMENT BETWEEN YOU AND LITTLE PINE TOYS IS CONCLUDED AT THE MOMENT WHEN LITTLE PINE TOYS CONFIRMS THE ORDER (YOU WILL RECEIVE AN EMAIL CONFIRMING THE ORDER). FROM THAT MOMENT, ALL PRICES AND OTHER TERMS ARE FIXED AND APPLY TO BOTH PARTIES.MODIFICATIONS TO THE SERVICE AND THE PRICESPRICES FOR OUR PRODUCTS ARE SUBJECT TO CHANGE WITHOUT NOTICE. WE RESERVE THE RIGHT TO MODIFY OR DISCONTINUE THE SERVICE (OR ANY PART OR CONTENT) WITHOUT NOTICE AND AT ANY TIME. WE SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY MODIFICATION, PRICE CHANGE, SUSPENSION, OR DISCONTINUANCE OF THE SERVICE.

OPTIONAL TOOLS AND THIRD-PARTY LINKS
WE MAY PROVIDE YOU WITH ACCESS TO THIRD-PARTY TOOLS WHICH WE DO NOT MONITOR AND HAVE NO CONTROL OVER. YOU ACKNOWLEDGE AND AGREE THAT WE PROVIDE ACCESS TO SUCH TOOLS ON ”AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND. WE SHALL HAVE NO LIABILITY WHATSOEVER ARISING FROM OR RELATING TO YOUR USE OF OPTIONAL THIRD-PARTY TOOLS. ANY USE BY YOU OF OPTIONAL TOOLS OFFERED THROUGH THE SITE IS ENTIRELY AT YOUR OWN RISK AND DISCRETION AND YOU SHOULD ENSURE THAT YOU ARE FAMILIAR WITH THE TERMS ON WHICH TOOLS ARE PROVIDED BY THE RELEVANT THIRD-PARTY PROVIDER(S).CERTAIN CONTENT, PRODUCTS, AND SERVICES AVAILABLE VIA OUR SERVICE MAY INCLUDE MATERIALS FROM THIRD-PARTIES. THIRD-PARTY LINKS ON THIS SITE MAY DIRECT YOU TO THIRD-PARTY WEBSITES THAT ARE NOT AFFILIATED WITH US. WE ARE NOT RESPONSIBLE FOR EXAMINING OR EVALUATING THE CONTENT OR ACCURACY AND WE DO NOT WARRANT FOR ANY THIRD-PARTY MATERIALS OR WEBSITES, OR FOR ANY OTHER MATERIALS, PRODUCTS, OR SERVICES OF THIRD-PARTIES. WE ARE NOT LIABLE FOR ANY HARM OR DAMAGES RELATED TO THE PURCHASE OR USE OF GOODS, SERVICES, RESOURCES, CONTENT, OR ANY OTHER TRANSACTIONS MADE IN CONNECTION WITH ANY THIRD-PARTY WEBSITES. 

PRIVACY AND SECURITY
WHEN YOU PURCHASE SOMETHING FROM LITTLE PINE TOYS, AS PART OF THE BUYING AND SELLING PROCESS, WE COLLECT THE PERSONAL INFORMATION YOU PROVIDE US. THIS MAY INCLUDE YOUR NAME, ADDRESS, EMAIL ADDRESS, CREDIT CARD NUMBER, AND OTHER INFORMATION. WHEN YOU BROWSE OUR STORE, WE ALSO AUTOMATICALLY RECEIVE YOUR COMPUTER’S INTERNET PROTOCOL (IP) ADDRESS TO PROVIDE US WITH INFORMATION THAT HELPS US LEARN ABOUT YOUR BROWSER AND OPERATING SYSTEM. TO PROTECT YOUR PERSONAL INFORMATION, WE TAKE REASONABLE PRECAUTIONS TO MAKE SURE IT IS NOT INAPPROPRIATELY LOST, MISUSED, ACCESSED, DISCLOSED, ALTERED, OR DESTROYED. YOUR SUBMISSION OF PERSONAL INFORMATION THROUGH THE STORE IS GOVERNED BY THE APPLICABLE LAWS OF THE REPUBLIC OF SLOVENIA. WITH THE PURCHASE ORDER YOU PERMIT US TO ESTABLISH, KEEP, MAINTAIN, AND MANAGE YOUR DATA. THE PROVIDED DATA ARE CAREFULLY PROTECTED, AND ANY THIRD PARTY MAY NOT HAVE ACCESS TO IT. WE COMMIT THAT THE DATA WILL REMAIN FULLY OWNED BY LITTLE PINE TOYS AND WE WILL NOT BE SHARED, SOLD, OR EXCHANGED WITH ANY OTHER ORGANIZATION, COMPANY, OR NATURAL PERSON.FOR THE PROTECTION OF PERSONAL DATA, THE USER IS LIABLE AS WELL IN A WAY THAT ENSURES THE SECURITY OF YOUR E-MAIL ADDRESS AND THE APPROPRIATE SOFTWARE (ANTI-VIRUS) TO PROTECT YOUR COMPUTER.

CONSENT
WHEN YOU PROVIDE US WITH PERSONAL INFORMATION TO COMPLETE A TRANSACTION, VERIFY YOUR CREDIT CARD, PLACE AN ORDER, ARRANGE FOR A DELIVERY OR RETURN A PURCHASE, WE IMPLY THAT YOU CONSENT TO OUR COLLECTING IT AND USING IT FOR THAT SPECIFIC REASON ONLY. IF WE ASK FOR YOUR PERSONAL INFORMATION FOR A SECONDARY REASON, LIKE MARKETING, WE WILL EITHER ASK YOU DIRECTLY FOR YOUR EXPRESSED CONSENT OR PROVIDE YOU WITH AN OPPORTUNITY TO SAY NO. IF AFTER YOU OPT-IN TO OUR SITE REGISTRATION OR EMAIL, AND YOU CHANGE YOUR MIND, YOU MAY WITHDRAW YOUR CONSENT FOR US TO CONTACT YOU.

ERRORS, INACCURACIES, AND OMISSIONS
OUR WEBSITE MAY CONTAIN TYPOGRAPHICAL ERRORS, INACCURACIES OR OMISSIONS THAT MAY RELATE TO PRODUCT DESCRIPTIONS, PRICING, PROMOTIONS, OFFERS, PRODUCT SHIPPING FEES, TRANSIT TIMES AND AVAILABILITY. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS, INACCURACIES OR OMISSIONS, AND TO CHANGE OR UPDATE INFORMATION OR CANCEL ORDERS IF ANY INFORMATION IN THE SERVICE OR ON ANY RELATED WEBSITE IS INACCURATE AT ANY TIME WITHOUT PRIOR NOTICE (INCLUDING AFTER YOU HAVE SUBMITTED YOUR ORDER). WE UNDERTAKE NO OBLIGATION TO UPDATE, AMEND OR CLARIFY INFORMATION IN THE SERVICE OR ON ANY RELATED WEBSITE, INCLUDING WITHOUT LIMITATION, PRICING INFORMATION, EXCEPT AS REQUIRED BY LAW.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE. THE SERVICE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SERVICE ARE (EXCEPT WHEN EXPRESSLY STATED BY US) PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS. LITTLE PINE TOYS SHALL IN NO CASE BE HELD LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF THE WEBSITE.

GOVERNING LAW
THESE TERMS OF SERVICE SHALL BE GOVERNED BY AND CONSTRUED BY THE LAWS OF THE REPUBLIC OF SLOVENIA.THE PARTIES SHALL ATTEMPT TO RESOLVE ANY DISPUTE ARISING OUT OF OR RELATING TO PURCHASE AGREEMENT THROUGH NEGOTIATIONS BETWEEN THEM. IF THE MATTER IS NOT RESOLVED BY NEGOTIATION WITHIN THIRTY (30) DAYS OF RECEIPT OF A WRITTEN INVITATION TO NEGOTIATE, THE PARTIES WILL REFER THE MATTER TO THE COMPETENT COURT IN LJUBLJANA, SLOVENIA.